Accessibility Statement

Our commitment

We want anyone to be able to find a tree service, understand what it costs and get in touch, regardless of how they use the web. This site targets WCAG 2.2 Level AA.

What we have built in

• Contrast. Body text meets or exceeds a 4.5:1 ratio against its background, and large text meets 3:1, in both the light and dark themes.
• Keyboard access. Every interactive element can be reached and operated by keyboard, in an order that matches the visual layout. Focus indicators are clearly visible and never removed.
• Skip link. A skip-to-content link is the first thing a keyboard user reaches on every page.
• Headings. Each page has one h1 and a heading structure that descends in order, so screen reader users can navigate by heading.
• Images. Meaningful images carry descriptive alt text. Decorative images are marked so screen readers skip them.
• Forms. Every field has a visible label rather than a placeholder standing in for one. Errors appear next to the field they relate to, are announced to screen readers, and focus moves to the first problem on submit.
• Reduced motion. Scroll reveals, counters, parallax and the mobile drawer transition all reduce or stop when your system requests reduced motion.
• Touch targets. Interactive elements are at least 44 by 44 pixels with adequate spacing.
• Dark mode. The site follows your system preference and offers a manual toggle, with contrast verified independently in both themes.
• Zoom. Text can be enlarged to 200% without loss of content or function, and pinch-zoom is never disabled.
• Without JavaScript. All content, including every FAQ answer, remains readable if JavaScript does not run.

Known limitations

We would rather name these than pretend they are not there.

• The embedded Google map on the contact page is a third-party component whose accessibility we do not control. The same address is available as plain text immediately above it, and you never need the map to contact us.
• The before-and-after comparison slider is operable by keyboard through its range control, but the visual comparison itself conveys information that is difficult to express non-visually. Both images carry full alt text describing the condition of the tree.
• Some older PDF documents linked from resource articles may not be fully tagged. Ask us and we will provide the content in an accessible format.

Assistive technology we test with

Pages are checked with VoiceOver on macOS and iOS, NVDA on Windows, keyboard-only navigation, and browser zoom to 200%, in current versions of Chrome, Safari, Firefox and Edge.

Tell us if something does not work

If any part of this site prevents you from doing what you came to do, we want to know, and we will fix it. Email [email protected] or call (512) 555-0142. Tell us the page and what happened, and we will respond within three business days.

If you cannot use this website at all, call us. We will take your details over the phone and arrange everything that way.

Formal complaints

If our response does not resolve the issue, you may contact the U.S. Department of Justice Civil Rights Division regarding accessibility under the Americans with Disabilities Act.